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This week’s GeauxIQ updates delivered a powerful mix of new features, deeper AI capabilities, improved compliance tools, and meaningful performance upgrades—many of them behind the scenes, but all designed to make the platform faster, clearer, and more scalable.
Here’s what’s new and why it matters.
Local SEO tools now support:
Business name
Google Place ID
Google Maps business URL
Why it matters:
This makes it easier to target the correct business when running audits, reports, or optimizations—especially in crowded local markets.
Group SMS conversations now support images and file attachments.
Why it matters:
Perfect for industries like real estate or project-based businesses where multiple stakeholders need to stay aligned in one thread.
Do Not Disturb (DND) status now clearly shows how it was applied:
User action
Customer action
Workflow automation
Why it matters:
Troubleshooting messaging issues is faster and far less confusing.
The App Marketplace now supports:
Explicit versioning
In-place updates
Better auto-update controls
Why it matters:
Developers gain greater control over app releases, stability, and rollout timing.
Autosave now works inside the Workflow AI Builder.
Why it matters:
No more losing progress while building complex automations.
Workflows can now trigger when an opportunity changes to a specific status, not just “any change.”
Why it matters:
This enables more precise, efficient automation with fewer filters.
Agent Studio now supports native triggers, including:
Tag changes
CRM events
API-based triggers
Why it matters:
Advanced AI agents can now react to real business events—without relying on custom API logic.
A future connection to the chat widget will allow Agent Studio workflows to power live conversations directly.
Outbound AI calling now includes:
Consent capture from forms, surveys, chat widgets, and lead ads
Automated consent audits
Scan-and-fix language detection
Why it matters:
This ensures compliance while protecting your brand and your clients’ reputations.
Media cropping inside the Media Library now:
Preserves PNG transparency
Fixes compression issues
Eliminates the need for external editors
Why it matters:
Faster workflows, cleaner assets, fewer duplicates.
This week included major backend optimizations:
Chat widget latency improved up to 6.2× faster
Overall app responsiveness noticeably improved
Why it matters:
Everything feels faster—and that compounds across daily workflows.
Support AI now preserves more context for better ticket resolution
Workflow AI Assistant is smarter about when to search knowledge bases vs. respond naturally
Why it matters:
More accurate answers, faster resolutions, fewer hallucinations.
New MCP platform architecture
Improved testing, stability, and integrations (including OpenAI connections)
Multiple new security enhancements
Why it matters:
Higher-quality integrations and stronger platform reliability—without added complexity.
Send media from Media Storage
Add captions to rich media messages
Improved contrast
Larger buttons
Faster backend performance
Why it matters:
Cleaner interfaces paired with significantly faster performance.
Written by Brandon Foreman
Geaux Grow | Family Resource Group Inc.
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