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The first GeauxIQ releases of 2026 are here—and they set the tone for the year ahead. This week’s updates focused on usability, visibility, and scale, with meaningful enhancements across messaging, prospecting, SaaS management, workflows, and AI-powered tools.
While it was a shorter release week, the improvements that shipped are foundational and impactful—especially for agencies and teams focused on growth, automation, and operational clarity.
Here’s what’s new and why it matters.
Settings for surveys and quizzes are now easier to access through intuitive gear icons directly on elements—especially helpful on smaller screens.
Why it matters:
This streamlines editing and improves usability without changing how existing surveys or quizzes work.
WhatsApp messages can now include attachments pulled directly from Media Storage, eliminating the need to upload files from your local device.
Why it matters:
This creates a more consistent workflow, speeds up message creation, and keeps assets centralized.
The Prospecting tool now includes built-in tracking for prospect status, allowing teams to mark opportunities as:
Open
Won
Lost
Converted into sub-accounts
Why it matters:
This gives agencies a clearer pipeline view and makes prospecting a measurable, repeatable process.
Live chat notifications now include sounds for:
Chat initiation
Welcome messages
Acknowledgements
Form-related messages
Why it matters:
Teams are less likely to miss conversations, especially in high-volume environments.
Agent Studio now supports direct integration with your Brand Voice and Brand Kit.
Why it matters:
AI-generated responses stay on-brand automatically—no more copying prompts or re-explaining tone and style.
Custom call dispositions—previously available on desktop—are now fully supported on mobile.
Why it matters:
Teams working on the go can now log outcomes accurately, triggering automations and follow-ups without waiting to return to a desktop.
External tracking scripts can now detect, capture, and map custom fields, even on non-GeauxIQ websites.
Why it matters:
Form submissions and custom data from external sites can now flow directly into GeauxIQ with richer context.
An upcoming update will introduce:
Smarter search
Fuzzy matching
Filtering by design attributes like color themes
A redesigned eCommerce experience is on the way, including:
A more insightful dashboard
Guided setup for new stores
Easier access to fulfillment and integrations
Why it matters:
Launching and managing online stores will be faster, clearer, and more scalable.
Many of these enhancements are designed to unlock more value when aligned with your workflows, services, and growth strategy.
If you’d like help:
Understanding what’s new
Deciding what to enable
Applying these updates to your business
👉 Book a quick strategy session with our team
Written by Brandon Foreman
Geaux Grow | Family Resource Group Inc.
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